Refund policy
At FIVESCORE LABS, we always guarantee products that have been manufactured at best-in-class GMP certified facilities in the UK. We go the extra mile and make sure that every single batch is independently tested and purity certified at accredited labs in California. This is our promise to you and it is something we take seriously.
We are confident in our product quality, but if for any reason you are not happy with the goods you receive please contact us immediately at support@fivescore.com. If the returns criteria is met, then we will refund your money or re-arrange delivery of a replacement product.
In the case that you no longer require the product/s you have ordered and received, you have the right to a full refund (less any transportation costs) if you meet the criteria below:
- The product is unopened and in the same condition as it was received.
- It has been less than 7 days since you received the product.
We have set high expectations on ourselves, so if you feel that we haven’t quite met any of our promises, please feel free to contact us at support@fivescore.com.